SAP Training – Sales (SD Module) and SAP CRM

This training focuses on managing records of suppliers, customers, and the relationships between them. Participants will learn how to work with data from available statistics. They will become familiar with sales documents, creating business partners, activities, opportunities, and the relationships between them. From a marketing perspective, they will apply these skills to manage and plan campaigns or assign marketing attributes.

SD Module: Sales and Distribution

  • Organisational structure in SD
  • Customer master data
  • Sales documents
  • Processes and relationships between documents
  • Statistics

SAP CRM: Customer Relationship Management

Master Data and Basic Activities

  • Creating business partners and relationships between them
  • Processing activities and opportunities

Marketing

  • Marketing attributes
  • Segmentation
  • Campaign planning

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