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Customer satisfaction

Dear Business Partners,

PREGIS, Inc. appreciates our collaboration and what we have managed to achieve together in the past period.

Our target is to be a good quality and reliable partner for you, who will competently support you in the development of your further activities. To fulfill this resolution your feedback is very important for us.

We will be glad if you can find few minutes of your time and spend them to the following questionnaire.

Ing. Michal Koucký
Sales Director PREGIS, Inc.

Survey

All provided information will be used only for the internal purpose and stay confidential.

Name of your company E-mail 1. How do you evaluate attitude of our employees in business process? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 2. How do you evaluate completeness, accuracy and structure of submitted business documents? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 3. How do you evaluate response time to your requirement by our employees? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 4. How do you evaluate price policy of PREGIS? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 5. How do you evaluate attitude of our employees during delivering the products and services? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 6. How do you evaluate quality of delivered products or services? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 7. How do you evaluate potential subsequent support of our delivered products or services? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 8. How do you evaluate total added value of our products and services delivered to your company? Very satisfiedSatisfiedRather satisfiedCannot judgeRather dissatisfiedDissatisfiedVery dissatisfied 9. What do you see as the greatest benefits of cooperation with PREGIS? 10. In which areas do you see a room for improvement of PREGIS solutions and services? E.g. in terms of competencies, economic benefits, speed and reliability of supply, etc. 11. Has the Covid-19 pandemic affected your plans to move to S / 4HANA? YesNo 12. If so, can you indicate in what way? (shift in time due to capacity, limited investment, etc.) 13. In the last year, have you identified processes in your company, that you would like to optimize and automate? If so, can you indicate which ones? Tell us, if you have any additional remarks or comments to this evaluation: I agree with the processing of customer satisfaction data for the needs of PREGIS, Inc.

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